Customer Service Outsourcing Call Center
Square One Teleglobal has been helping businesses like yours improve customer loyalty through top-notch customer service outsourcing for over a decade.
A Better Customer Experience
Key Client Average Speed to Answer
10 SECS
90%
Dedicated Client Call Quality Assurance Score
24/7
Advanced Customer Support
1.8k
Calls Monitored and Scored Monthly
Why Outsource Customer Service?
Get Higher Revenue
Outsourcing customer service can lead to higher revenue. Customers who receive excellent service are more likely to return and recommend your business to others.
Focus on Your Core Business
By outsourcing customer service, you can focus on what you do best. This allows you to improve your products or services, leading to greater success.
Increase Your Efficiency and Competitiveness
Outsourcing customer service helps you stay competitive. You'll have access to the latest technology and skilled experts, ensuring your customers receive the best possible service.
Get Access to Skilled Expertise
Customer service professionals are trained to handle various customer issues efficiently. They know how to make customers happy and resolve problems quickly.
Cut Costs and Save BIG
Outsourcing can save you money. You won't need to hire and train in-house staff, and you'll save on overhead costs. This means more money for other important business activities.
The Benefits of 24/7 Support and Respond
Always There for Your Customers
One of the biggest advantages of customer service outsourcing is 24/7 support.
Professional Care
Outsourced customer service teams are trained to provide professional care.
Saving Money & Resources Service
Outsourcing your customer service saves you time and resources.
Omnichannel Support
Regardless of how your customers prefer to interact with you, rest assured that our talented team is dedicated to providing exceptional service.
Many customers prefer using chat for quick inquiries. Our outsourced customer service team is adept at managing multiple chat conversations simultaneously, ensuring that no one is left waiting.
Phone support remains a highly valued option. Customers appreciate the opportunity to speak directly with a real person who can assist them with their issues.
Email support is ideal for non-urgent issues, as it allows customers to describe their problems in detail. This enables customer service representatives to provide comprehensive and well-considered responses.
If you already use customer service software, there’s no need to change it upon hiring our team. Our customer service professionals are skilled in a range of industry-approved software, ensuring a seamless transition. You can continue using your CRM as usual while we adapt to your existing systems.
You Don't Have to Change Your Customer Service Software
If you currently have customer service software that you use, you won’t need to change it just because you hire our team. All of our customer service professionals specialize in industry-approved customer service software, so the transition will be a breeze. Continue to use your CRM as you have been and we will adapt!
What Our Satisfied Clients Say About Our Live Agents' Work
Our clients love our services! Here are some of their testimonials:
Ready to Outsource Your Business?
Outsourcing customer service can be a game-changer for your business. It allows you to save time, money, and resources while ensuring your customers receive top-notch care. At Square One Teleglobal, we’re committed to facilitating a smooth transition and delivering exceptional service for your business.
We Are the Following Industries Experts
Retail & E-commerce Customer Service
In the retail and e-commerce industries, exceptional customer service is essential. Our team is well-versed in the unique challenges of this sector and is prepared to deliver outstanding support to meet your needs.
Insurance Customer Services
Insurance companies handle a wide range of customer inquiries. Our skilled customer service representatives are trained to manage these complex issues efficiently and effectively.
Outsourced IT Support
Technical issues can be frustrating for customers. Our IT support team is dedicated to providing quick and effective solutions, ensuring your customers remain satisfied and supported.
Security Guard Services
We specialize in managing calls for security companies, ensuring that all incidents are reported and addressed promptly and efficiently.
Why Choose Square One Teleglobal for Your Customer Support?
High Quality, Low Cost
Customized to Your Business
Years of Experience
24/7 Advanced Customer Support
Excellent English
Well Trained & Educated Associates
Ready to Get Started?
If you’re ready to enhance your customer service and boost customer loyalty, outsourcing is the solution. Square One Teleglobal is here to provide the expert support you need to achieve these goals.
Related Call Center Services
Virtual Receptionist Service
Our virtual receptionists are equipped to handle your calls, take messages, and ensure that your customers receive excellent care and attention.
Order Processing
Allow us to handle your order processing, ensuring that customers receive their products swiftly and efficiently.
Inbound Lead Generation
We can help you generate new leads and grow your business. Our team is skilled in identifying potential customers and turning them into loyal clients.
Digital Marketing
Our digital marketing services are designed to help you reach a broader audience and enhance your online presence. From social media management to SEO.
Square One Teleglobal Our Main Markets
United States Call Center
United Kingdom Call Center
Canada Call Center
Australia Call Center
Get Your Premium Customer Support Outsourcing Services Today!
Ready to elevate your customer service? Contact Square One Teleglobal today to discover how our customer service outsourcing can benefit your business. Our team is here to provide the support you need to achieve success.
Frequently Asked Questions
Customer service outsourcing involves partnering with an external company to manage various customer service tasks, including phone support, email responses, and live chat management.
When your customers receive exceptional service, they are more likely to return and recommend your business to others, resulting in increased revenue.
You can outsource various types of support, including chat, phone, email, and social media, to ensure comprehensive coverage for your customer interactions.
Outsourcing helps save money by minimizing the need for in-house staff and reducing overhead costs. This allows you to allocate more funds to other areas of your business.
Square One Teleglobal boasts over 10 years of experience in customer service outsourcing. We offer professional, 24/7 support to ensure your customers receive consistent, high-quality care at all times.
Yes, we specialize in various industries, including retail and e-commerce, insurance, IT support, and dispatch officer or security guard services.
In addition to customer service outsourcing, we offer virtual receptionist services, order processing, inbound lead generation, and digital marketing services.
By outsourcing your customer service to Square One Teleglobal, you’re making a smart investment in your business’s future. Get started today and experience the benefits of professional customer support.